• How to customize Triggerz

    Triggerz is highly adaptive, not only to end-users, but also to our customers' needs

    Customizing Triggerz to the strategic agenda of your organization

    When we call Triggerz an "adaptive platform" we are usually taking the end user's perspective: How do we make each individual's learning journey relevant and meaningful?

     

    Here, we take a different perspective. In the sections below we share how customers can customize Triggerz to specific strategic agendas:

  • Customized competence and capability models

    The heart of Triggerz is a recommendation engine that matches content to people.

     

    The recommendations are mostly based on competence/capability models.

     

    While Triggerz offers a free and generic leadership competence model, most often recommendations are based on 100% customer-specific competence/capability models.

     

    Do note that a person can be mapped to several competence/capability models simultaneously. This allows Triggerz to map against several dimensions - e.g. to combine "leadership competences" and "subject matter capabilities"

    This is an example of a leadership competence structure. In this case a hierarchy with 4 levels, where "B1-B4" indicate specific behavioral questions - e.g.: "Is a good judge of talent".

    Competence- and capability structures can have more or less hierarchical levels - and be fully customized.

    The competence- or capability structure forms the basis for creating personal recommendations:

    • People can be mapped to competencies- or capabilities - via job/role mapping, via self-assessment, via simulations or other forms of tests or via third party feedback
    • Content (learning objects/-packages/-flows) can be mapped and scored on any level and to any combination of competencies- or capabilities.
    The explicit mapping structure secures relevance from day one of even relatively small pilot projects. And as Triggerz learns more and more about peoples profiles and preferences as well as of content likeability and effectiveness its recommendations grows stronger and stronger.
  • Adapt to job/role profiles

    What's important to learn and master varies greatly from one person to the next, but a great place to start is to consider a persons job or role:

    • Leadership level - e.g. "Leader of leaders" or "Leader of self"?
    • Job function - e.g. "Sales- and marketing" or "Finance"?
    • Expert role - e.g. "Key Account Management" & "Financial segment"?
    • Seniority in role - e.g. "New hire" or "> 5 years"?

    We can customize recommendations to individual people based on job-/role profiles and then upgrade them as we learn more about them.

     

    Do note that a job-/role can be mapped to several competence-/capability models simultaneously.

     

    Also, job-/role specific filters can be applied so content is hidden for various segments - e.g. so "Onboarding packages" are reserved for new hires and "high level leadership modules" are reserved for senior leaders.

  • The need for a new "Content ecosystem" approach

    The "content ecosystem" is going through dramatic changes in these years.

     

    First of all, the enormous, and often free, curriculum available online offers an attractive way to add variety and choice.

     

    Secondly, the increased importance to on-demand and the associated shift towards micro-learning challenges formats, and opens for new types of content.

     

    And thirdly the focus on "learning in the flow of work" instead of traditional training, opens for a new generation more tool oriented content and completely new concepts.

     

    Because of these changes, its n longer enough to create and purchase content, and then host it in the organizations Learning Management System (LMS).

     

    Going forward, content will reside on many platforms: Some behind firewalls, some on fully open platforms, some behind different forms of pay-walls.

     

    Therefore the traditional hosting role of an LMS will no longer be the challenge. The core challenge will be to make it easy to link to content from many new, and ever changing suppliers and platforms, in a format that allows for effective mixing and matching into meaningful end user journeys.

     

    That's what Triggerz does. Content rarely lives in Triggerz. Instead, we focus on making it super easy to link to content anywhere and to mix and match.

  • How to manually add content into Triggerz

    Adding a content object, and mapping it to a customer specific competence model, takes less than 2 minutes. See the steps below:

    Case example: Jakob from the leadership team enjoys a Ted-talk and decides to share it with all leaders in the company. First step: Copy the URL from e.g. Youtube.

    In Triggerz, Jacob chooses "Add content", selects a type (Film) and pastes the Youtube link into Triggerz...

    The thumbnail picture, headline and text is automatically imported into Triggerz - but Jakob can change everything...

    Jakob updates the title and the start of the description text - but keeps the photo.

    Depending on setup, Jakob's work could be completed now, and the film would either be automatically published to his leadership team or send to evaluation by a content curator.

    In this case, Jakob completes the full process...

    By clicking "Manage impact" Jakob can browse the the customer specific competence-/capability structure, and select one or more impact factors - and set the impact scores...

    The final step is to publish the content object with one click (or schedule it for later).

    After publication, the content will be included in searches and recommendations to all relevant users.

  • Other ways of mapping content into Triggerz

    In addition to adding content object by object, there are several other ways to map multiple content objects into Triggerz:

    • Via Excel
    • Via automated integration services
  • Customized user journeys

    In addition to working with individual content objects Triggerz also offers a range of ways to combine individual content objects into integrated experiences that can be built into Customized user journeys.

     

    Examples of some of the basic customization features:

    • Add a mix of individual content objects into a "Learning package"
    • Add flow criteria into Learning packages (e.g.: Lock "the test" until basic objects have been completed)
    • Forced flows (e.g.: After "Leadership dilemmas" users are forced to complete "Self-assessment" before doing anything else)

    Finally, Triggerz nudging-, campaign- and notifications services offers several tools to help users focus on the most relevant next steps on their individual user journeys.

    Register to get online demo or more information about Triggerz customization